We monitor the health of your infrastructure 24/7 in real time and we proactively intervene to avoid productivity blocks.
In the event of an incident, we activate the “incident management” process and the ticket is escalated to the engineers of the “IT operations”.
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Data storage
Enterprise servers
CLOUD infrastructure
Secure infrastructure
Command Center
Help desk in language
Service management
Systems engineering
Business process automation
Business process mapping
Business rules management
CLOUD Computing
Thanks to the 24/7 operations center, all mission critical machines are constantly monitored and updated, backed up and maintained.
Incident, change and problem management are the 3 pillars of service management, fully ITIL certified to always guarantee best practices.
The management of critical incidents is also managed by service management, which also takes care of the RCA and the implementation of a “process change” to prevent the same incident from happening again.
Your role, as an entrepreneur and as a manager, is focused on your company’s core business and developing it.
Leave IT management to those who do their core business of IT management.
You will save time, money and hassle.
